15 Statistics on Consumer Ratings & Reviews
I don’t trust you.
Not if you’re a corporation that is. And I’m not alone as over the past 30+ years we’ve grown to trust corporations less and less and each other more and more. Word-of-mouth as a marketing concept dates back to when consumers first climbed out of the primordial ooze but what is new is that it’s on turbo-charge and been made into a powerful internet marketing tool thanks to social networking and the explosion of reviewing and rating tools.
Don’t trust me on this?
Don’t blame you. So here are 15 statistics that underline the internet marketing power that comes from activating your most valuable resource: your fans.
- Traffic on review sites grew 158% last year (Compete.com)
- 70% now consult reviews or ratings before purchasing (BusinessWeek)
- Even before making an offline purchase in shops, 51% of consumers use the Internet (Verdict Research, May 2009)
- 92% have more confidence in info found online than they do in anything from a (more…)



















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